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About Fosa

Front Office Savings and Credit Department (FOSA) Overview in a SACCO:

The Front Office Savings and Credit Department (FOSA) is a vital component of a Savings and Credit Cooperative Organization (SACCO), serving as the primary point of contact for members seeking savings, credit, and other financial services. Here's an overview of the functions and responsibilities typically associated with the FOSA Department:

  1. Member Services: The FOSA Department provides a wide range of member services, including opening and maintaining savings accounts, processing deposits and withdrawals, and assisting members with account inquiries and transactions.

  2. Savings Products: FOSA offers various savings products tailored to meet the diverse needs of members, such as regular savings accounts, fixed deposit accounts, and special savings schemes. They educate members about different savings options and help them choose the most suitable products.